Facebook and Instagram Account Recovery

Social Media Business Setup and Troubleshooting Services

Services

1. Account Recovery

We can recover:

- Advertising-restricted Facebook accounts, Meta Business Portfolios (MBP), or Ad Accounts

- Hacked MBP, but only if an Instagram account is in that hacked MBP.

- Lost MBP that has a Facebook page and Instagram account within it.

- 2FA locked-out Facebook account, but only if you are signed into the account on one of your devices.

- Hacked Facebook account, only if you are still signed into the account on one of your devices.

I can't recover:

- Permanently deleted Facebook accounts, Instagram accounts, and Facebook pages.

Nonetheless, this remains an ideal service for recovering locked Facebook and Instagram accounts, hacked accounts, resolving issues with 2FA, and general security and set-up.

2. Meta Business Portfolio Cleanup:

- Most projects take 1.5 hours. We work together via Zoom Screenshare to review your existing setup on Meta. Create or clean up a Meta Business Portfolio that contains all necessary assets, such as a Facebook page, ad account, Instagram account, WhatsApp account, and Dataset.

- Create necessary asset connections, such as connecting a Facebook page to an Instagram account for cross-posting and/or connecting a business ad account to a Facebook page and Instagram account for boosting posts or running ads. Depending on your business needs, many asset connections could be made. Implement Meta Pixel on the website. Connect your Shopify store to Facebook and Instagram Shop.

3. Meta Verified, Business Portfolio Verification:

- Apply for Meta Domain and Business Portfolio verifications (free backend green tick) to receive advertising benefits like an increased billing threshold, a higher ad account creation limit, improved brand authority, and more. Eligibility is limited, especially for advertisers outside the US, UK, and EU. There are methods to become eligible, but they are not 100% consistent.

- (Optional) Apply for Meta Verified for Business Facebook page and Instagram account to receive the front-end blue tick mark, access to Meta support, and other features listed in the Meta verified program.

4. Security for Facebook accounts, Instagram accounts, and Business Accounts:

- Implement advanced security features to protect personal and business accounts from hacking. These features include 2FA via app (recommended), SMS, or physical device. Implement backup login methods on personal and business accounts to prevent account lockouts. Backup methods include recovery codes for 2FA accounts and adding backup Full control users to the Business Portfolio.

5. Advertising Audit and Consulting:

- I only work with a handful of clients who are an extremely good fit. Most projects take one to three hours. We will look at the Facebook ad account and review the campaign, ad set, and ad level settings in Ads Manager. We will spend most of our time reviewing audience targeting, creative, and business goals/strategy. We will also review your setup to ensure it enables you to succeed and does not hurt you.

6. Agency Onboarding Flow Audit and Optimization:

I will audit your onboarding flow on Meta. First, we will look at Meta Business Portfolio to ensure it is set up correctly and securely to be a good home for onboarding your clients. From there, we will discuss the needs and requirements of your onboarding flow. Once the details are understood, I will recommend and implement a solution. I have many agency-ready PDF documents that can be tailored to your specific needs.

BACKGROUND

Our team has over 15 years of in-platform experience and 800 hours of troubleshooting experience this year. I am a Badged Partner and subscribe to the highest tier of Meta Verified for Business. I can contact a human on the Meta Pro Support team and receive enhanced support in minutes via chat, email, or phone. Through years of experience and research, I possess a master-level understanding of the Facebook ads algorithm, content compliance, and advertising policies. I am always up-to-date on the latest changes. I understand how to navigate the algorithm and robots for ad approval, account restriction, and monetization.

I have owned, operated, and successfully exited Facebook ad agencies. I can provide consultation on proper agency/client account setup.

I leverage my certified knowledge and practical experience of hands-on keyboard work to consult with Clients to troubleshoot issues within Meta Business Portfolio and related tools like Meta Business Suite, Ads Manager, Events Manager, etc.